Got Questions? We'll Answer Them For You
Frequently Asked Questions
Oodle-Doo Burrow Bed
What size is the Oodle-Doo Burrow Bed
Our 80cm wide x 20cm high bed is just the beginning. More sizes are in the works in the prototype phase.
How do I know if the bed will be the right size for my fur-baby?
Cuddle Your Canine: Ideal for Little to Medium-Sized Huggers! Hide from the Spookies like a pro!
How do I wash the bed?
Defeat those sneaky monsters by taking off the base and tossing the bed in the washer on a delicate cold cycle. Sprinkle in a bit of detergent to get the job done.
Is the bed anti-slip?
Absolutely, those monsters and ghouls are done for!
Why is the Bed Vacuumed Sealed On Delivery?
That is simple, we want to ensure your package arrives safely to your doorstep.
However, please don't be fooled, once you remove the Oodle-Doo Burrow Bed from it's packaging, it certainly packs a punch.
Please allow 24 to 48 hours to let the Oodle-Doo Burrow Bed settle before setting onto those mischievous Monsters & Ghouls!
We recommend to fluff it out during these 1st few days to let it expand.
I can see it now, those Monsters and Ghouls are definitely shaking in their boots!!
Orders
How do I place an order on your website?
To snag that awesome bed, just pick the color that speaks to you, choose how many, and toss it in your cart. Then, head to checkout, slap in your deets, and boom! Those pesky monsters and ghouls are on notice!
What payment methods do you accept?
The Monsters and ghouls don't stand a chance with our payment fortress! PayPal, G'Pay, and all major credit cards are all in on the fun! Ka-pow!
How long does it take for my order to arrive?
Don't sweat it, those Monsters and ghouls won't be outsmarting us for much longer! Orders are handled in 1-2 Days and find their way to you in 2-5 days in Australia and 14-28 Days globally. Pawsome!
How do I track my order?
You'll get a tracking number via email once your order ships. Use it to stalk your shipment on our order tracking page. Those Monsters and Ghouls won't see it coming. Treat that number like a secret agent on a mission - we're coming for you, Mr. Monster and Miss Ghoul!
What is your Return Policy?
Have no fear. Our Oodle-Doo Burrow Bed includes a 30-day satisfaction guarantee.
With that said!
I guess we still have to put a serious spin on things, thus here we go!
All Store Name product claims for which are misprinted, damaged or expired must be submitted within 30 days after the product is received.
You can find full details via our Returns & Refund Policy.
Shipping
How much does shipping cost?
Shipping costs may vary depending on the size of the order and the shipping destination. You can see the shipping cost for your order during checkout before completing the purchase.
Can I change the shipping address for my order after it has been placed?
If you let us in on the hunt for the Monster & Ghouls and oopsie-daisied the wrong shipping address, give us a shout pronto! We'll try to sort it out, but no promises after the order's gone through.
